Terms and Conditions

THRIVE JUICE LAB, LLC

TERMS AND CONDITIONS OF USE

Last Updated: February 2026

1. Acceptance of Terms

By accessing or using this website, mobile application, online ordering platform, loyalty program, SMS program, or related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree, you may not use the Services.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account, enroll in marketing programs, or enter into binding agreements through our Services. Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

3. Intellectual Property & Trademarks

Except as expressly permitted in these Terms, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, scrape, or commercially exploit any part of the Services.

Copyright.

The Services and their content, including text, images, graphics, photographs, videos, page layout, selection and arrangement, and software, are owned by or licensed to Thrive Juice Lab, LLC and are protected by copyright and other intellectual property laws.

Registered Marks.

THRIVE JUICE LAB is a federally registered trademark/service mark of Thrive Juice Lab, LLC (U.S. Reg. No. 8,122,797). Thrive Juice Lab, LLC also owns U.S. Reg. No. 5,952,819 covering its stylized THRIVE design mark for restaurant services. Thrive Juice Lab, LLC further owns California service mark registrations for THRIVE, THRIVE JUICE LAB, and its stylized tree logo design.

Common Law Rights.

Certain product names, menu item names, slogans, and other brand elements used in connection with the Services may constitute unregistered trademarks or service marks of Thrive Juice Lab, LLC protected under common law and applicable unfair competition laws. Nothing in these Terms shall be construed as a waiver of any common law rights or goodwill associated with such marks. All goodwill arising from the use of our marks inures exclusively to the benefit of Thrive Juice Lab, LLC.

Third-Party Marks.

Third-party trademarks and brand names are the property of their respective owners. Thrive Juice Lab respects the intellectual property rights of others. Claims of infringement may be submitted directly through our contact page here: Contact Us

4. Orders, Pricing & Availability

Prices and availability are subject to change without notice. We reserve the right to refuse, cancel, or limit any order for any reason, including pricing errors, suspected fraud, supply shortages, or compliance concerns. Promotions may be modified or discontinued at any time and may not be combined unless expressly stated. All sales are final unless otherwise required by law.

5. Food Safety & Allergen Disclaimer

Our facilities may handle tree nuts, peanuts, seeds, coconut, gluten-containing ingredients, and other allergens. Cross-contact is possible. We do not guarantee the absence of allergens. Customers with food allergies assume full responsibility for their selections.

6. Health & FDA Disclaimer

Statements regarding Thrive Juice Lab products have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease. Nutritional values are estimates and may vary.

7. California Proposition 65 Notice

WARNING: Certain products sold or served by Thrive Juice Lab may expose you to chemicals including acrylamide and other substances known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.

8. Limitation of Liability

To the fullest extent permitted by law, Thrive Juice Lab, LLC shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of the Services. Total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Thrive Juice Lab, LLC and its affiliates from any claims arising from your misuse of the Services or violation of these Terms.

10. Arbitration & Class Action Waiver

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration administered in Orange County, California. You waive the right to participate in any class action or class-wide arbitration.

11. Governing Law

These Terms are governed by the laws of the State of California without regard to its conflict of law principles.

12. Assignment

Thrive Juice Lab may assign these Terms without restriction. You may not assign your rights without written consent.

13. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

14. Force Majeure

Thrive Juice Lab shall not be liable for delays or failures resulting from causes beyond its reasonable control.

15. Modifications

We may update these Terms at any time. Continued use of the Services constitutes acceptance of revised Terms.

Privacy Policy

Effective Date: July 28, 2026

Thrive Juice Lab, LLC ("Thrive Juice Lab," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, place orders, join loyalty or marketing programs, or use related services.

Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, phone number, mailing address, and message details when you contact us, submit a form, join a program, or place an order.
• Order and transaction information, such as menu items ordered, store location, pickup or delivery details, payment status, rewards activity, and related customer service information.
• Website and device information, such as IP address, browser type, device type, pages viewed, referring pages, cookie preferences, and similar technical information used for site operation, security, fraud prevention, and troubleshooting.
• Marketing preferences, such as whether you choose to receive promotional emails, text messages, loyalty offers, or marketing cookies.
• Information you choose to provide, including allergy questions, feedback, job inquiry information, or other details you send to us.

How We Use Information

We use personal information to operate our website and stores, respond to inquiries, process orders, provide customer support, administer loyalty and promotional programs, protect the security of our services, comply with legal obligations, improve our business, and send marketing communications when permitted by law and your choices.

Cookies and Similar Technologies

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function and for security. Optional performance, analytics, and marketing cookies are controlled through the cookie banner and the "Manage cookies" option on our website.

Our website may use the Meta Pixel for advertising measurement and remarketing only after you accept marketing cookies. We do not currently use Google Analytics on this website. The contact form may use Google reCAPTCHA to help protect the site from spam and abuse.

How We Share Information

We may share personal information with service providers and partners that help us operate our business, including website hosting providers, form and security providers, payment processors, online ordering and delivery providers, loyalty and marketing service providers, customer support tools, professional advisors, and legal or compliance partners.

Online ordering, delivery, loyalty, payment, map, and other linked third-party services may collect information under their own privacy policies when you use those services. These may include services such as Squarespace, SpotOn, DoorDash, Google reCAPTCHA, Google Maps, Meta, and other providers you choose to interact with.

We may also disclose information if required by law, to protect our rights, to prevent fraud or security incidents, or in connection with a business transaction such as a merger, sale, or reorganization.

Selling or Sharing Personal Information

We do not sell personal information for money. If you accept marketing cookies, limited website identifiers may be shared with advertising partners such as Meta for advertising measurement or remarketing. You can opt out of these optional marketing cookies through the "Manage cookies" link in the website cookie banner.

Your Choices

You may choose not to submit personal information through our forms, though we may be unable to respond or provide certain services without it. You may manage cookie choices through the website cookie banner. You may unsubscribe from marketing emails by using the unsubscribe link in those emails. For SMS messages, follow the opt-out instructions provided in the message.

Our website does not currently respond to all browser "Do Not Track" signals. Where required by applicable law and technically available, we honor legally recognized privacy choices through the tools made available on our website.

California and Other Privacy Rights

Depending on where you live and the laws that apply, you may have the right to request access to personal information we maintain about you, request deletion or correction, request information about how we use or disclose personal information, opt out of certain sales or sharing of personal information, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.

To make a privacy request, contact us through our Contact page and include "Privacy Request" in the subject line. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain personal information for as long as reasonably necessary for the purposes described in this policy, including business, legal, accounting, security, and dispute-resolution purposes.

Third-Party Links

Our website may link to third-party websites or services, including online ordering, delivery, maps, social media, and loyalty platforms. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information to them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and post the revised policy on this page.

Contact Us

Thrive Juice Lab, LLC
Orange County, California
For privacy questions or requests, please contact us through our Contact page: https://www.thrivejuicelab.com/contact